Hyatt Regency Maui – Activities

There are many, many activities, shops and restaurants at the Hyatt Regency Maui Resort and Spa.  We attended the Drums of the Pacific Luau and our kids attended Camp Hyatt at night while we enjoyed a wonderful dinner at Japengo.

Last year we attended the Royal Lahaina Luau.  We were worried that it wasn’t going to be good based on the review on TripAdvisor.  People were rather harsh, especially about the buffet.  We really enjoyed the show and the fact that they had a kids buffet.  This year, we decided to try a different luau to get a different perspective. So we decided to attend the Drums of the Pacific Luau since it was located right at the Hyatt Regency.

The location for the Drums of the Pacific luau was definitely better than the Royal Lahaina luau.  The food for adults was also better, but I did miss having a kids buffet area.  I’m not a drinker so I can’t really tell you if there were major differences in the drinks.  They both served mai tais as the main drink for the adults.  At the Drums of the Pacific you could also get beer or wine.  But I have to say that I enjoyed the Royal Lahaina performance much more.  The Drums of the Pacific show had a fashion show of different ways you could where pareaus (sarong).  And there dances were slower paced with several of them telling a story.  After the performance at the Royal Lahaina performance last year that was very upbeat, I wasn’t expecting so many slow songs.  And considering the Royal Lahaina luau was less expensive (especially if you have kids), I would recommend it over the Drums of the Pacific.

Before we left for our trip, we decided that we should treat ourselves to a nice night out alone.  Using Hyatt’s e-Concierge service, I set up reservations for the kids to attend Camp Hyatt while we went to Japengo.  I got a confirmation email from Hyatt for both reservations.  Camp Hyatt opens at night at 6PM.  Our reservation for Japengo was for 6:30.  We decided we’d take the kids down to Camp Hyatt at 6 and walk around on the beach until 6:30.  However, when we got down to Camp Hyatt, it was closed; all the lights were off and the door was locked.  We walked down to the Concierge Desk to find out what happened.  Long story short, they lost the reservation.  At one point, they said it wasn’t even possible to book Camp Hyatt through e-Concierge.  I then showed them the email confirmation which showed that it was possible and which concierge had confirmed the reservation.  This may sound like a little nightmare, but it really wasn’t.  The concierge who assisted us was absolutely wonderful.  She got someone up to open up Camp Hyatt, talked with the manager about the situation (who asked for a copy of the email so he could look into it) and called Japengo to let them know we were on the way.  We got there right at 6:30.  They also reimbursed 50% of the Camp Hyatt charge.

Our dinner at Japengo was incredible!  I had read reviews on TripAdvisor where people complained about the price.  It’s a fancy restaurant overlooking the ocean at a resort on Maui – do you really expect it to be inexpensive?  We were seated outside near the ocean.  Our waitress was attentive without being annoying. And the food was one of the best meals I’ve ever had. We got sushi and the crab and shrimp cakes as our appetizers and loved it. I got the Tengu Seafood Grill and my husband got the China Town Chow Fun for our entrees. I seriously wanted to lick the sauce off the plate it was so good.

And while we were enjoying our dinner, our kids had a great time at Camp Hyatt.  They made “stained glass” crafts and watched the Smurf movie.  It was an amazing end to an amazing vacation.

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